Shipping policy
Processing Time
All orders are carefully processed within 3–5 business days. Orders placed on weekends or UK bank holidays will begin processing on the next working day.
As our products are fulfilled internationally, processing and transit times include the time required for your order to reach the UK before being prepared for final delivery.
Once your order has been dispatched to you, you will receive a shipping confirmation email with tracking information.
UK Delivery
Moro Vanni currently offers delivery exclusively within the United Kingdom.
- Standard Delivery: Complimentary
- Estimated delivery: 10–20 business days
Delivery times are estimates and may vary depending on supplier processing, international transit, destination and carrier.
International Delivery
At this time, Moro Vanni ships exclusively within the United Kingdom. International delivery is not currently available.
Order Tracking
Once your order has been dispatched to you, you will receive a confirmation email containing your tracking details.
Please allow up to 48 hours for tracking information to become active after dispatch. Tracking updates are provided by the carrier and may not appear immediately.
Packaging
Every Moro Vanni order is carefully prepared and packaged to protect your piece during transit.
Delivery Delays
While we aim to provide accurate delivery estimates, delays can occasionally occur due to carrier disruptions, customs processes, peak periods, weather conditions or circumstances beyond our control.
If your order has exceeded the estimated delivery timeframe, please contact us at contact@morovanni.com and we'll be happy to assist.
Returns
Moro Vanni accepts eligible returns within 14 days of delivery. Please refer to our Returns & Refunds Policy for full details.
Questions?
For any questions regarding your order or delivery, please contact: