Last updated: April 2026

1. Returns 

We accept returns within 14 days of delivery. To be eligible, items must be unused and in their original condition, with all tags, dust bags, and packaging intact. Due to the nature of leather goods, items that show signs of use, scratching, or wear cannot be accepted.

2. Exchanges

 We offer exchanges within 14 days of delivery, subject to availability. If your preferred style or colour is unavailable, we will issue a refund instead.

3. How to Return 

To initiate a return or exchange, please contact us at morovanni@gmail.com with your order number and reason for return. We will provide you with return instructions. Please do not send items back without prior authorisation.

4. Refund Processing 

Once your return is received and inspected, we will notify you by email. Approved refunds will be processed to your original payment method within 5–10 business days.

5. Non-Returnable Items

 The following items are not eligible for return or exchange:

• Items returned after 14 days of delivery
• Items showing signs of use, wear, or damage
• Items returned without original packaging or dust bags
• Final sale items

6. Shipping Costs

 Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent.

7. Faulty Items 

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery at contactmorovanni@gmail.com and we will resolve this promptly.

8. Governing Law

 These terms are governed by the laws of England & Wales.