Frequently asked questions
For enquiries regarding orders, delivery, returns and product care.
What is the return policy?
Returns and exchanges are accepted within 14 days of delivery. Items must be unused and returned in their original condition.
Are any purchases final sale?
Selected items may be marked as final sale and are not eligible for return or exchange.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Orders are typically dispatched within 1-3 businesses days however delivery times vary depending on your location.
Can I track my order
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Where are your products manufactured?
Our products are carefully produced by trusted manufacturing partners who are selected for their craftmenships to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping are calculated at checkout based on your location and selected delivery method. Complimentary UK shipping is available on all orders.
How should i contact Moro Vanni
For all enquiries, please contact us through our contact page or client services email.